BykonzYard

Your ticketing
system.

15 short videos, filmed on your own system, plus the written steps beside each one. Each one starts straight on the screen it's about — no logging in first. Around 25 seconds each, captions explain every step, so you can watch with the sound off.

Start here

The three things you need on day one.

01Signing inWhere to log in, and what your dashboard shows.

Where to clickOpen the login pageLog in

  1. Go to the web address in the box above.
  2. Enter your email and password, then Log in.
  3. You land on your dashboard: sales, recent orders, upcoming events.
  4. The purple menu on the left gets you everywhere else.

Change your password once you're in — top-right menu, then Profile.

Open the login page →
02Creating an eventPutting a new night on sale.

Where to clickOrganizer DashboardCreate Event

  1. From the dashboard, click Create Event.
  2. Give it a name, a real date and time, and the venue.
  3. It starts as a Draft — nobody can see it yet.
  4. Add ticket types, then switch it to Live.

Nobody can buy while an event is a Draft. Going Live is the moment it opens.

Open your dashboard → See all your events →
03Ticket types and pricesYour tiers, prices and how many.

Where to clickYour eventTickets & Products

  1. Create one per tier: Early Bird £5, Phase 1 £10, Phase 2 £15.
  2. Set how many of each — it closes itself when they sell out.
  3. Tables are just a ticket type with a higher price.
  4. Name them so people know what they're getting.

You can add more tiers later, while the event is already selling.

Open Tickets & Products → Winter Edition tickets →

Selling

What your customers see, and how you push sales.

04What your customers seeThe public page people buy from.

Where to clickYour eventPreview Event page

  1. This is the link you share on Instagram, WhatsApp, anywhere.
  2. Customers pick tickets and pay by card.
  3. Payments go straight into your own Stripe account.
  4. Their ticket emails automatically, with a QR code.

Tested with a real card — a live payment cleared on 28 August 2026.

View a live ticket page → Winter Edition page →
05Your event page designMaking the public page look right.

Where to clickYour eventHomepage Designer

  1. Change the cover image, colours and layout.
  2. This is what people see when they follow your link.
  3. Keep it consistent with your flyers.

Worth doing before you share the link anywhere.

Open Homepage Design → Winter Edition design →
06Promo codesDiscounts and rep codes.

Where to clickYour eventPromo Codes

  1. Set a percentage or a fixed amount off.
  2. Limit how many times it can be used.
  3. Give it an expiry date and time.

Good for a “bring a friend” offer or an early push.

Open Promo Codes → Winter Edition codes →
07Reps and affiliatesTracking who sold what.

Where to clickYour eventAffiliates

  1. Each rep gets their own link.
  2. You see their sales and what they're owed.
  3. No manual counting on the night.

This is how you pay reps fairly without arguing about numbers.

Open Affiliates → Winter Edition affiliates →
08Selling on your own siteTickets on bykonzyard.co.uk itself.

Where to clickYour eventWidget Embed

  1. It gives you a snippet of code.
  2. That embeds the ticket box straight into your site.
  3. Send it to SISO and we'll put it live for you.

Optional. The shared link works fine on its own.

Open Widget Settings → Winter Edition embed →

Before and during the night

Everything from the last week up to the door.

09Orders and refundsEvery purchase, and fixing problems.

Where to clickYour eventOrders

  1. See the buyer and what they paid.
  2. Click an order to resend their ticket.
  3. Refund from the same screen.

Refunds go back to the card automatically.

Open Orders → Winter Edition orders →
10Messaging your guestsEmailing everyone with a ticket.

Where to clickYour eventMessages

  1. Set times, venue changes, last-minute news.
  2. Message everyone, or just one ticket type.

Goes only to people actually holding a ticket.

Open Messages → Winter Edition messages →
11On the doorScanning people in on the night.

Where to clickYour eventCheck-In Lists

  1. Make a list and choose which ticket types it covers.
  2. Share the link with your door staff.
  3. They scan QR codes on a phone.
  4. Already-scanned tickets say so.

Door staff don't need an account or password. The link is enough.

Open Check-In Lists → Winter Edition check-in →
12Questions at checkoutAsking buyers for extra details.

Where to clickYour eventRegistration Questions

  1. Add a question people answer when they buy.
  2. Answers show against each attendee.
  3. You have them on the door.

Keep it short — every extra question loses a few sales.

Open Registration Questions → Winter Edition questions →

Extras

Useful, but not needed for your first event.

13Designing the ticketBranding the ticket itself.

Where to clickYour eventTicket Designer

  1. Set your accent colour, upload a logo, add footer text.
  2. The preview updates as you type.

Every ticket carries its own QR code and can only be scanned once.

Open Ticket Designer → Winter Edition ticket →
14When you sell outCapturing demand after a sell-out.

Where to clickYour eventWaitlist

  1. People leave an email instead of bouncing off a dead page.
  2. Release more tickets and you already have a list.

Turn this on before you sell out, not after.

Open Waitlist → Winter Edition waitlist →
15Event settingsChanging details after publishing.

Where to clickYour eventEvent Settings

  1. Change name, date, venue or description.
  2. Set when tickets go on sale and when sales close.

Edits show on the public page straight away.

Open Event Settings → Winter Edition settings →