Start here
The three things you need on day one.
01Signing inWhere to log in, and what your dashboard shows.
- Go to the web address in the box above.
- Enter your email and password, then Log in.
- You land on your dashboard: sales, recent orders, upcoming events.
- The purple menu on the left gets you everywhere else.
Change your password once you're in — top-right menu, then Profile.
Open the login page →
02Creating an eventPutting a new night on sale.
- From the dashboard, click Create Event.
- Give it a name, a real date and time, and the venue.
- It starts as a Draft — nobody can see it yet.
- Add ticket types, then switch it to Live.
Nobody can buy while an event is a Draft. Going Live is the moment it opens.
Open your dashboard →
03Ticket types and pricesYour tiers, prices and how many.
- Create one per tier: Early Bird £5, Phase 1 £10, Phase 2 £15.
- Set how many of each — it closes itself when they sell out.
- Tables are just a ticket type with a higher price.
- Name them so people know what they're getting.
You can add more tiers later, while the event is already selling.
Open Tickets & Products →
Selling
What your customers see, and how you push sales.
04What your customers seeThe public page people buy from.
- This is the link you share on Instagram, WhatsApp, anywhere.
- Customers pick tickets and pay by card.
- Payments go straight into your own Stripe account.
- Their ticket emails automatically, with a QR code.
Tested with a real card — a live payment cleared on 28 August 2026.
View a live ticket page →
05Your event page designMaking the public page look right.
- Change the cover image, colours and layout.
- This is what people see when they follow your link.
- Keep it consistent with your flyers.
Worth doing before you share the link anywhere.
Open Homepage Design →
06Promo codesDiscounts and rep codes.
- Set a percentage or a fixed amount off.
- Limit how many times it can be used.
- Give it an expiry date and time.
Good for a “bring a friend” offer or an early push.
Open Promo Codes →
07Reps and affiliatesTracking who sold what.
- Each rep gets their own link.
- You see their sales and what they're owed.
- No manual counting on the night.
This is how you pay reps fairly without arguing about numbers.
Open Affiliates →
08Selling on your own siteTickets on bykonzyard.co.uk itself.
- It gives you a snippet of code.
- That embeds the ticket box straight into your site.
- Send it to SISO and we'll put it live for you.
Optional. The shared link works fine on its own.
Open Widget Settings →
Before and during the night
Everything from the last week up to the door.
09Orders and refundsEvery purchase, and fixing problems.
- See the buyer and what they paid.
- Click an order to resend their ticket.
- Refund from the same screen.
Refunds go back to the card automatically.
Open Orders →
10Messaging your guestsEmailing everyone with a ticket.
- Set times, venue changes, last-minute news.
- Message everyone, or just one ticket type.
Goes only to people actually holding a ticket.
Open Messages →
11On the doorScanning people in on the night.
- Make a list and choose which ticket types it covers.
- Share the link with your door staff.
- They scan QR codes on a phone.
- Already-scanned tickets say so.
Door staff don't need an account or password. The link is enough.
Open Check-In Lists →
12Questions at checkoutAsking buyers for extra details.
- Add a question people answer when they buy.
- Answers show against each attendee.
- You have them on the door.
Keep it short — every extra question loses a few sales.
Open Registration Questions →
Extras
Useful, but not needed for your first event.
13Designing the ticketBranding the ticket itself.
- Set your accent colour, upload a logo, add footer text.
- The preview updates as you type.
Every ticket carries its own QR code and can only be scanned once.
Open Ticket Designer →
14When you sell outCapturing demand after a sell-out.
- People leave an email instead of bouncing off a dead page.
- Release more tickets and you already have a list.
Turn this on before you sell out, not after.
Open Waitlist →
15Event settingsChanging details after publishing.
- Change name, date, venue or description.
- Set when tickets go on sale and when sales close.
Edits show on the public page straight away.
Open Event Settings →